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Legal

Terms & Conditions.

The agreement governing your access to and use of STEMForce Academy’s website, mobile applications, portals, and related services.

Effective Date: January 1, 2026
Important Notice

These Terms and Conditions include a binding arbitration provision and a class action waiver. Please read them carefully, as they affect your legal rights, including your right to file a lawsuit in court, as detailed in the Binding Individual Arbitration section below.

1. General

These Terms and Conditions (“Agreement”) govern your access to and use of:

  • (a) the STEMForce Academy LLC website(s) (the “Site”);
  • (b) STEMForce Academy LLC mobile applications (the “Mobile Applications”); and
  • (c) any private access portals for STEMForce Academy families, students, and parents (the “Portal(s)”).

In this Agreement, “STEMForce Academy,” “STEMForce,” “Academy,” “we,” “us,” or “our” refers to STEMForce Academy LLC. The “Platform” refers to the Site, Mobile Applications, and Portal(s), individually or collectively.

This Agreement applies broadly and governs all access to and use of the Platform, all information and content on the Platform, and all aspects of the Services defined below.

By using the Platform, you (“you” or “your”) agree to this Agreement. If you do not agree, you may not use the Platform. You represent that you have the legal capacity to be bound by this Agreement and are legally authorized to make reservations and purchases, or if acting on behalf of a company or other entity, that you have the authority to bind that entity.

We may monitor access and use of the Platform and Services for compliance purposes in accordance with our Privacy Policy.

THIS AGREEMENT IS A LEGAL CONTRACT BETWEEN YOU AND STEMFORCE ACADEMY LLC. BY USING THE PLATFORM OR SERVICES, YOU ACCEPT AND AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE, DO NOT USE THE PLATFORM OR SERVICES.

Certain features of the Platform or Services may be subject to additional terms presented at the time of use. Those terms are incorporated by reference. If there is a conflict, the additional terms control for the specific feature or Service.

We may modify this Agreement at any time by posting updates on the Platform. Changes are effective immediately upon posting. Your continued use constitutes acceptance of the revised Agreement.

2. Description of Services

Through the Platform, STEMForce Academy LLC provides information about and access to educational programs and related offerings, including but not limited to:

  • Program descriptions, schedules, registration, and enrollment
  • Account management, scheduling, modifications, and cancellations
  • Completion of required forms and student information submissions
  • Participation in memberships, camps, workshops, clubs, events, and related activities
  • Purchasing eligible services or products offered by STEMForce Academy LLC
  • Gift card purchasing and redemption, if offered
  • Requests for information and customer satisfaction surveys
  • Email, text, and other communications related to Programs and operations

Collectively, these are the “Services.”

3. Use of the Platform and Services

You may use the Platform and Services only for lawful purposes and in accordance with this Agreement. Your access is personal and non-transferable. Unless we explicitly permit in writing, you may not assign, transfer, re-market, resell, or otherwise dispose of the Platform or Services.

Platform access may be interrupted for equipment malfunction, maintenance, updates, repairs, or other reasons. We may suspend, restrict, or discontinue any portion of the Platform or Services at any time in our discretion and without notice. We are not liable if any part of the Platform or Services is unavailable at any time or for any period.

We may cancel or modify any transaction, registration, purchase, gift card, credits, points, or related items if we believe it results from fraudulent activity, abuse, inappropriate conduct, or error.

Prohibited Conduct

You agree you will not, and will not attempt to, authorize, encourage, or support others to:

  • Violate any law or regulation
  • Post false or misleading information
  • Post unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, vulgar, or invasive content
  • Impersonate another person or misrepresent affiliation
  • Manipulate identifying information to misrepresent content origin
  • Post content subject to disclosure restrictions
  • Infringe intellectual property rights (copyright, trademark, patent, trade secret)
  • Post spam, chain letters, solicitations, or unauthorized promotions
  • Upload viruses or malicious code
  • Interfere with other users’ access or collect their personal information
  • Overload, disrupt, or interfere with Platform operations or security
  • Use scraping, spiders, robots, or automated extraction tools without written permission
  • Use the Platform or Services for commercial purposes without written authorization

4. User Content

If you submit content through the Platform (“User Content”), you remain responsible for it. You grant STEMForce Academy LLC an irrevocable right to copy, use, reproduce, and display User Content as necessary to operate the Platform and provide Services, and for purposes related to your submission.

We may remove, screen, or edit User Content and monitor conduct in our sole discretion without notice. User Content may be available for a limited time. You are responsible for maintaining backups at your own expense.

5. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM, ALL CONTENT, AND ALL SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE PLATFORM OR SERVICES WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION CREATES A WARRANTY.

Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STEMFORCE ACADEMY LLC AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND REPRESENTATIVES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, OR USE, ARISING FROM OR RELATED TO THE PLATFORM OR SERVICES, WHETHER IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STATUTE, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

If applicable law does not allow certain limitations, some of the above may not apply.

TO THE EXTENT PERMITTED BY LAW, STEMFORCE ACADEMY LLC’S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM RELATING TO THE PLATFORM OR SERVICES SHALL NOT EXCEED FIVE DOLLARS ($5.00).

7. Indemnification

You agree to indemnify, defend, and hold harmless STEMForce Academy LLC and its owners, officers, employees, contractors, affiliates, and representatives from any claims, liabilities, damages, losses, and expenses (including attorneys’ fees and costs) arising out of or related to:

  • your use of the Platform or Services
  • your violation of this Agreement
  • your User Content
  • your purchases or participation in Programs
  • infringement of any intellectual property or other rights

These obligations survive termination of this Agreement.

8. Binding Individual Arbitration and Class Action Waiver

Please Read Carefully

This section affects your legal rights.

Agreement to Arbitrate

Any dispute, claim, or controversy arising out of or relating to this Agreement, the Platform, the Services, or any products or services sold or offered by STEMForce Academy LLC, will be resolved exclusively through final and binding arbitration before a single arbitrator, rather than in court, except as stated in the exclusions below.

The Federal Arbitration Act governs the interpretation and enforcement of this section.

The arbitrator has authority to resolve disputes related to the interpretation, applicability, enforceability, or formation of this arbitration provision or this Agreement.

Arbitration Provider and Location

Arbitration will be administered by the American Arbitration Association (AAA) under its applicable rules, including consumer procedures where applicable, as modified by this Agreement. Arbitration will take place at AAA offices in or nearest to Martinsburg, West Virginia, unless the parties agree otherwise.

AAA rules and forms are available at www.adr.org.

Fees and Arbitrator Selection

You and STEMForce Academy LLC will attempt to agree on an arbitrator. If not agreed within 30 days after a notice of arbitration, AAA will select the arbitrator.

Unless AAA rules provide otherwise, the party initiating arbitration will advance required filing and arbitrator fees, subject to reallocation by the arbitrator in accordance with applicable law and the terms of this Agreement.

Governing Law for Arbitration

The arbitrator will apply the laws of the State of West Virginia, including recognized principles of equity, and will honour claims of privilege recognized by law.

Judgment on the award may be entered in any court of competent jurisdiction in Berkeley County, West Virginia.

Class Action Waiver

YOU AND STEMFORCE ACADEMY LLC AGREE THAT CLAIMS MAY BE BROUGHT ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING.

Exclusions from Arbitration

The following disputes are not subject to arbitration:

  • Claims regarding infringement, protection, or validity of trade secrets, copyrights, trademarks, or patents
  • Claims brought in small claims court, if within jurisdiction and venue, and not seeking equitable relief

Right to Opt Out Within 30 Days

You may opt out of arbitration and the class action waiver by sending written notice within 30 days of your first use of the Platform, or within 30 days of the Effective Date, whichever is later.

Opt-out notices must be sent to:

STEMForce Academy LLC
Attn: Sonia Ala
213 W King Street, Martinsburg, WV 25401
or email: info@stemforceacademy.com

Your notice must include: your name, physical address, and a clear statement that you do not wish to resolve disputes through arbitration.

Notice of Dispute and Informal Resolution

Before starting arbitration, you must send a written Notice of Dispute to the address above. The parties agree to attempt good-faith resolution for at least 60 days after the Notice is received.

Confidentiality

Arbitration proceedings are confidential, except as necessary to enforce or challenge an award, comply with law, or disclose to legal, financial, or professional advisors as reasonably necessary.

Severability

If any part of this arbitration section is unenforceable (other than the class action waiver), that part will be severed and the rest will remain effective. If the class action waiver is unenforceable, this entire arbitration section is unenforceable, and disputes will be decided in court without a jury trial to the fullest extent allowed by law.

This section survives termination.

9. Governing Law and Jurisdiction

This Agreement is governed by the laws of the State of West Virginia, without regard to conflict of law rules.

Any dispute not subject to arbitration will be litigated exclusively in state courts located in Berkeley County, West Virginia, or the United States District Court with proper jurisdiction.

10. Modifications and Interruption to Services

We may modify or discontinue the Platform or Services at any time with or without notice. We do not guarantee uninterrupted or secure access. Platform operation may be affected by factors outside our control.

11. Third-Party Links and Services

The Platform may include links to third-party sites, apps, or services. We are not responsible for their content, accuracy, or availability. Your use of third-party services is at your own risk and subject to their terms and privacy policies. You release STEMForce Academy LLC from liability arising from third-party use.

12. Security, Accounts, and Payment Information

You are responsible for maintaining the confidentiality of your account credentials. Do not share your login information.

Purchases and registrations may require payment information. By providing payment information, you represent that it is accurate and that you are authorized to use it.

We may store payment information through our payment processors and platforms using commercially reasonable security measures. You agree to promptly update account information when changes occur.

13. Refunds and Cancellations

Refund and cancellation terms may vary by Program and may be presented during registration, in program-specific policies, or in separate agreements. Where applicable, those Program-specific terms govern.

Generally, registrations are used to plan staffing and resources. Refunds for voluntary cancellations may be limited or unavailable as stated at registration and permitted by law.

All refund and cancellation policies are subject to applicable state law.

14. Accuracy of Information

Hours, schedules, offerings, pricing, and other information may change. While we strive for accuracy, we do not warrant the reliability or completeness of information on the Platform.

15. Compliance with Laws

You are responsible for compliance with applicable laws. You may not use the Platform or Services in a way that violates any law, regulation, or government requirement.

16. Copyright, Trademarks, and Intellectual Property

All content on the Platform, including design, text, graphics, interfaces, and arrangement, is owned by STEMForce Academy LLC or its licensors and protected by intellectual property laws.

You may not reproduce, modify, distribute, extract data, or commercially exploit Platform content without prior written permission.

“STEMForce Academy,” associated logos, marks, and related branding are trademarks of STEMForce Academy LLC and may not be used without permission in a way that creates confusion or disparages the brand.

17. Notification of Claimed Copyright Infringement

If you believe content on the Platform infringes your copyright, send notice to:

STEMForce Academy LLC
Attn: Sonia Ala
213 W King Street, Martinsburg, WV 25401
Email: info@stemforceacademy.com

Include: identification of the copyrighted work, the allegedly infringing material, your contact information, a good-faith statement, and a statement under penalty of perjury that your notice is accurate and authorized.

18. Submissions

Any questions, comments, suggestions, or materials you submit to STEMForce Academy LLC (“Submissions”) become our property, and you assign to us all rights in those Submissions. We have no obligation to keep Submissions confidential and may use them for any purpose without compensation.

19. Entire Agreement

This Agreement constitutes the entire understanding between you and STEMForce Academy LLC regarding the Platform and Services and supersedes prior oral or written agreements related to Platform use.

If any provision is unlawful or unenforceable, the remaining provisions remain in effect to the fullest extent permitted by law.

We may assign this Agreement in connection with a merger, acquisition, or similar transaction.

20. Accessibility

Our Commitment to Accessibility

We are committed to improving accessibility and usability of our Site and Platform for all users and are working toward alignment with relevant portions of the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA.

Accessibility Questions

If you have questions or concerns about accessibility, contact us at info@stemforceacademy.com.

Questions about these Terms?

We’re happy to clarify anything in this agreement.

STEMForce Academy LLC
213 W. King Street, Martinsburg, WV 25401
304.314.4086 · info@stemforceacademy.com
The Stemforce Academy logo features a navy blue shield with a gear and atom symbol, accompanied by orange text reading 'STEMFORCE ACADEMY - Home of the Code Agents!'

Quick Links

  • Programs
    • Grades K–2 | MiniMakers
    • Grades 1–8 | Math Tutoring
    • Grades 3–8 | Code Agents
    • Grades 4–8 | Robotics Training
    • Grades 9–12 | STEM Operatives
    • View All Memberships
  • Camps & Events
    • Summer Camps
    • Parents’ Night Out
  • Clubs
  • About Us
    • Who We Are
    • Mission Log
    • Partner With STEMForce
  • Contact
  • Programs
    • Grades K–2 | MiniMakers
    • Grades 1–8 | Math Tutoring
    • Grades 3–8 | Code Agents
    • Grades 4–8 | Robotics Training
    • Grades 9–12 | STEM Operatives
    • View All Memberships
  • Camps & Events
    • Summer Camps
    • Parents’ Night Out
  • Clubs
  • About Us
    • Who We Are
    • Mission Log
    • Partner With STEMForce
  • Contact

Contact Us

  • (304) 314-4086
  • info@stemforceacademy.com
  • www.stemforceacademy.com
  • 213 W. King Street Martinsburg, WV 25401

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